Returns & Shipping
At Masterclass cookware, we want our customers to be completely satisfied with their purchase. That’s why we offer simple and straightforward returns and shipping policy.
We accept returns within 30 days of purchase. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received it.
To initiate a return, please contact our customer service team at email@example.com. They will provide you with a return shipping label and instructions on how to proceed. Once we receive your returned item, we will inspect it and issue a refund if it meets our return criteria.
We offer free standard shipping via Amazon if available to the US on all orders that are eligible for free shipping. For orders that do not qualify for free amazon shipping a shipping fee will apply.
Orders are typically shipped within [1-3] business days and delivered within [3-7] business days after shipment. You will receive a tracking number once your order has shipped, so you can track its progress.
If you need expedited shipping, please contact us for options and pricing.
We also offer international shipping to a number of countries. International shipping rates and delivery times may vary, so please check your cart when purchasing for more information.
Please note that customers are responsible for any customs duties and taxes that may apply to international shipments.
If you have any questions about our returns and shipping policy, please don’t hesitate to contact us. Our customer service team is available 7 days a week to assist you.